Pip Happens — Support

The fastest way to reach us is email: trevor.boiles@cloudsuiteconsulting.co. Include your device model and iOS version and we'll help as soon as we can.

Place dominoes to fill every square on the board. Squares grouped into a colored region must satisfy the rule shown on the region's badge:

• 8  the dots in the region must add up to that number
• >4  the dots must add up to more than that number
• <6  the dots must add up to less than that number
• =  every square in the region holds the same number
• ≠  every square in the region holds a different number

Drag a domino from the tray onto the board, and tap a domino to rotate it. A region's badge shows a small red dot when its rule can't be satisfied, so you can spot mistakes at a glance. New to the game? Open How to Play from the main menu for a quick interactive tutorial.

What's free, and what's Premium?

Three new daily puzzles (easy, medium, hard) are free every day, forever. A one-time Premium purchase unlocks all 1,000 levels, the full past-puzzle archive, friends, leaderboards, and every board theme.

I bought Premium but it's not showing / I'm on a new device.

Open Settings → Premium → Restore. Purchases are tied to your Apple ID, so make sure you're signed in with the same Apple ID you bought with.

How do daily puzzles work?

Everyone gets the same three puzzles for a given calendar date, and they refresh each day at your local midnight. Playing a past day from the calendar is a Premium feature, and each daily is a one-time solve — your time is recorded once.

How do I add a friend?

Go to Friends, share your friend code, or enter a friend's code to send a request. Once they accept, you'll see each other's times on every puzzle's leaderboard. (Friends and leaderboards are a Premium feature.)

How do I report or block someone?

Tap a friend in your Friends list and choose Report or Block. Blocking removes the friendship and hides their future requests. We review reports and remove objectionable names and content.

How do I change my display name?

Settings → Account → tap the pencil. Names containing offensive language aren't allowed.

How do I switch themes or turn on dark mode?

Settings → Board Theme for color themes (Premium), and Settings → Appearance for Light / Dark / System.

Can I get a reminder to play?

Yes — Settings → Notifications → Daily puzzle reminder sends a gentle nudge each morning. You can turn it off anytime.

How do I delete my account?

Settings → Delete Account. This permanently removes your account, friends, and saved times. It can't be undone.

Is the timer required?

It runs so you can race friends, but you can hide it — just tap the timer on the puzzle screen.

• Can't sign in: check your internet connection and that you've agreed to the Terms on the sign-in screen. For Sign in with Apple, make sure you're signed in to iCloud in your device settings.
• A puzzle won't complete: every square must be filled and every region's rule satisfied. A region's badge shows a red dot while its rule still isn't met.
• Something else: email trevor.boiles@cloudsuiteconsulting.co with your device model and iOS version and we'll help.